Please note that is it the customers responsibility to choose the correct form of carriage. If the form of carriage is not stated THC will use our default Special Delivery service where appropriate and charge accordingly.
For UK Orders, all goods ordered from this site are sent insured via Royal Mail Special Delivery. If an order arrives damaged please report it to THC and The Royal Mail. A claim form should be sought from The Royal Mail (or local Post Office) as the goods will need to be claimed for through them. Under no circumstances should damaged goods be returned to THC unless stated otherwise by THC.
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